Your happy customers would leave reviews. Nobody asks.
When someone picks between two shops in town, they pick the one with more and better Google reviews — it's the closest thing to a sure thing in local business. The Reviews ghost asks every happy customer at the right moment, drafts your replies, and quietly routes the unhappy ones to you first.
How it works
The job wraps, the ask goes out
After each completed job or visit, the customer gets a short text or email in your name with a direct link to your Google review form. One tap, no hunting.
Unhappy customers get caught first
Anyone signaling a problem is routed to you privately before they ever see a review link — you get the chance to fix it instead of reading about it publicly.
Every review gets a reply
Replies are drafted in your voice for you to approve — because a profile where the owner responds outranks and outsells one that ignores its customers.
What's included
- Automated post-job review requests by text or email, in your business's name
- Direct one-tap link to your Google review form
- Private catch flow for unhappy customers — problems come to you first
- Owner replies drafted for every review, approved by you
- Request timing and wording tuned to your kind of business
- The monthly Night Log: requests sent, reviews earned, rating trend
FAQ
Is asking customers for reviews even allowed?
Yes — asking is fine and normal. What's not allowed is paying for reviews or only asking people you know are happy while blocking others (called "gating"). We do it by the book: everyone who completes a job gets the same ask.
Where do the requests come from?
From your business name, by text or email, with wording you approved. Customers see you, not us.
What about bad reviews I already have?
We draft measured, professional replies for those too — a calm owner response to a bad review often does more good than five new positive ones.
How fast will I see results?
Most businesses see their first new reviews within the first month. The compounding effect on search ranking builds over a few months — we baseline your profile on day one so the change is measurable.
When did you last ask for a review?
If the answer is "I don't remember," that's the leak. Fifteen minutes and we'll show you what a systematic ask would do for your profile.